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21:28 03 Feb 17
Needed help with our new construction home. Trevor came out and did a fantastic job. Outlined all the options and trying to help save ME money. Signed up for a great service agreement. Outstanding service at a great price!
22:35 05 Aug 16
Over the past 20 years we have dealt with a number of Heating & Air companies in the DFW area. The companies we have used range from decent to downright awful. I feel like we have now struck gold in finding Tri County Air Care (If we understand it correctly, the company was formerly known as Tri County Heat & Air, but adopted the current name after merging with another company). In our opinion Tri County Air Care is an exceptional company. We recently replaced all three of our Heating and AC units with more efficient, high-tech systems, and in the process we got to meet most of the individuals working for the company. From the friendly ladies who answer the phones all the way to the owners of the company, we have found everyone to be courteous, friendly, professional, competent and genuinely concerned about our problems. They are extremely responsive, which is very important in the hot Texas summers, and they take calls on the weekends which many companies do not. We don’t know if their prices are the lowest around, but they are definitely fair and reasonable and lower than several we have used. They are concerned about cost to the customer and customer service, and they have shown that they will come back promptly to resolve any problems. Highly recommended if you are in their service area.
22:21 08 May 15
Thank goodness my neighbor recommended these guys. We were in a bind and needed help They promptly out, fixed the problem at a reasonable price and clearly explained what we will need in the near future... They were very professional , courteous, nice and will definitely be our new A/C family for Life!! Thank you Tri-County Heat & Air.
15:20 06 Mar 15
These guys are great. I own several rental properties and they take care of them all. They always do a great job and go above and beyond. Of all the contractors that I have ever dealt with, and I have dealt with quite a few because of my rental properties, these guys have the most integrity and honest.
17:59 21 May 15
Great company and people to work with,. Efficient, professional, on time and left entire area clean!!!! I felt comfortable being a senior with them and I got a discount.Sincerely,Beverly
17:14 11 Apr 17
This company really cares about its customers. My A/C went out on me and Tri-County Heat & Air was recommended by a friend. They came out to the house and put in a brand new Lennox unit inside and outside. My electric bill dropped by 20-25% since then and could not be happier! The staff their is very professional and they feel like family to me ever since. The prices are reasonable and they do back up their word on their work. I have already recommended my neighbors to them a couple of times for their A/C's.
14:41 10 Apr 18
Ruslan Mihailov was my service technician.He was very polite and professional.He explained everything so I could understand what was going on and the prices and my choices.
15:21 23 Jan 20
We have been using these guys for a while. Everyone one we have ever dealt with has been super friendly, extremely professional and very helpful. Recently we returned from a trip to a freezing house. Tri-County explained that the cost to repair was not worth keeping the old systems and worked with us to get us an affordable system that met our needs. During install, I would periodically check in to see how things were going. Whoever was nearby when I showed up, stopped what they were doing and explained what they were doing and how far along they were without me even asking. These guys are great and highly recommended.